You can return the product within 15 days which is following the day your order is received with the invoice of the product. Shipping charges belong to the buyer in exchanges and returns. You can open the packaging for the try the product just like in outside store. Please keep the orginal packaging and return it with the product. Please do not try the products when you used heavy fragrances, etc. Necklace, earrings etc products are not accepted as per the rules of hygiene. This return policy does not affect your legal rights against defective products. Returns of products that have been used, have been opened, or have lost orginality are not accepted. Products can be returned as received or can be changed.