Within 15 days following the day you receive your order, you can return the product with the invoice in accordance with the following criteria. Just like in stores, you can unpack it to look at the product and try it out. Please keep the original packaging and return with the product. Do not test products with heavy-smelling perfumes or a deodorant that may leave a scar. Accessories like necklace, earring etc are absolutely non-refundable for hygiene reasons. This return policy does not affect your statutory rights to defective products. Refund of used, unpacked or similar products that are lost its originality not accepted. Products may be returned or changed just like how they are received. For size or color change, you must deliver your products to Burcu Aslan Showroom by specifying your request on the invoice you received.